I just received a phone call from a very worried sister.
She had just received a phone call from a company called Global Support On Click.
They explained to her that there was a problem with her computer, which of course they could fix, all she had to do was turn her computer on and let them connect to it. She immediately panicked, took their phone number and said she would ring them back.
As normal, the first thing she does when she has any questions about her computer is ring her little brother up to ask what she should do.
So I gave them a ring on the number provided 01274 900 834.
After being put on hold a few times and transferred several times, I was told that the person she spoke to was meant to say, there may be a problem with her computer and Global Support On Click were there to help, (for a fee I am sure) so it was obviously just a cold call which they denied they made, and proceeded to give me the figures about how many computers that connect to the internet get infected, slow down etc…. I have no problem with this, my only problem is with them ringing people up telling them they have a problem with their computers, they were unwilling to tell me where they got her information from, but not to worry as they were affiliated with Microsoft and support all their operating systems – mm really?
Having looked at their website and doubt this to be true, so just be careful out there, Global Support On Click may call you.
Below is the information about the domain name.
Registration Service Provided By: EASY SPACE - AN ISO 9001 CERTIFIED COMPANY Contact: +91.3324600488 Website: www.ezspl.com Domain Name: SUPPORTONCLICK.COM Registrant: Pecon Software Ltd. Pecon Software Ltd. () En-27, Salt lake Sector-V Kolkata West Bengal,700091 IN Tel. +91.03340101601 Creation Date: 20-Feb-2006 Expiration Date: 20-Feb-2011 Domain servers in listed order: 883.venus.orderbox-dns.com 883.mercury.orderbox-dns.com 883.mars.orderbox-dns.com 883.earth.orderbox-dns.com Administrative Contact: Pecon Software Ltd. Pecon Software Ltd. () En-27, Salt lake Sector-V Kolkata West Bengal,700091 IN Tel. +91.03340101601 Technical Contact: Pecon Software Ltd. Pecon Software Ltd. () En-27, Salt lake Sector-V Kolkata West Bengal,700091 IN Tel. +91.03340101601 Billing Contact: Pecon Software Ltd. Pecon Software Ltd. () En-27, Salt lake Sector-V Kolkata West Bengal,700091 IN Tel. +91.03340101601
Looks like it is still happening
Have a look at James O'Neill's blog blogs.technet.com/.../jamesone
That's so dodgy when they infer something then deny they did it. Unless you record these phone call's you've got no proof it happened.
Glad to hear she at least checked with you, but wonder how many people get suckered in to signing up for stuff like this?
They wouldn't do it if there wasn't profit return ...
Thanks for sharing Dave.